From JC

I've spent years navigating the corporate world, but it wasn't until I had a profound realization that everything clicked into place: our relationships—whether with customers, employees, business partners, or the communities we serve—either thrive or falter based on our expectations.

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This insight set me on a journey to explore the power of managing expectations and the conversations that bring clarity and focus to our relationships. I've delved into the strategies, practices, and technologies that help us understand, negotiate, and meet expectations, and I'm excited to share what I've learned. Now, I write and speak extensively on these topics.

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But there's another side to my story. As a storyteller at heart, I've had the joy of co-creating stories with my children over the years. These tales are woven with themes of positivity, encouragement, self-reflection, and kindness—values that I believe can inspire us all.

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I hope that reading my books will bring you as much joy and insight as writing them has brought me. I'm thrilled to share my stories with you and look forward to connecting!